Bit Che > Bugs & Feature Requests

Cannot update scripts

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cavepunk:
Hiyah Chip!

Finally realised how to use the debug program - had to let it access the internet - duh! - and I've attached the results as you suggest.

Thanks in advance!

john

chip!:
hi john,

can you temporarily turn off/disable:
  AVG Internet Security Pack 3
  ZoneAlarm 70 483 4000 free firewall
  Windows Firewall

and then try the debug tool again (specifically just the first button..), followed by trying to update scripts with bit che..

its clear you're having some DNS resolving issues, and the debug tool was able to connect to convivea's web server, so the problem has to be with 1) your network/isp or 2) firewall/antivirus software on your pc


thanks,
chip

cavepunk:
Yay!  Success!

Managed to update the scripts, etc. and it seems like everything's working as usual.  Had to uninstall and reinstall AVG (it wouldn't update) and that seemed to solve the problem...

Anyway, thanks for the help, Chip!

Best,
john

alien8:
Hi
I trust that I may be able to receive some assistance.

I have been experiencing similar issues to cavepunk and can't see to resolve it with the debug tool. When i request to update the scripts through the program, it tries to connect to the server and then a dialogue box appears saying: "there was a problem extracting the scripts. please try again later". I also have been receiving alot of gibberish within the search results in the program.

Please find my results from the debug tool attached. I would be very appreciative of your assistance.

Chris :)

ccastle:
I too am having trouble with the script updating. Bit Che works fine, but every time I open the program it says there are new scripts available. I say yes to download them and nothing happens. In the "about"menu I click check for updates and it says there is one to download. I click download and nothing happens.

Thanks

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