Bit Che > Help and FAQ
FAQ....Anti Virus stating Virus with Bit Che??
solidius212:
Hi there i too am having the same problems as others here with norton .Not here to moan about it but just to say that i have tried the possible fix of turning norton off getting rid of bit che then running the registery cleaner.Reinstalling bitche adding it to norton exceptions .But the moment norton goes back on it remove bitche.
Ive used bit che for so long i cant do witout it if anyone else has any other ideas ill be greatefull i know i could get rid of norton but rather not but its looking likely may be the only option.
Anyway keep up good work when nortons not restricting it the program works a dream
fuzzytomcat:
--- Quote from: solidius212 on January 16, 2009, 07:11:59 pm ---Hi there i too am having the same problems as others here with norton .Not here to moan about it but just to say that i have tried the possible fix of turning norton off getting rid of bit che then running the registery cleaner.Reinstalling bitche adding it to norton exceptions .But the moment norton goes back on it remove bitche.
Ive used bit che for so long i cant do witout it if anyone else has any other ideas ill be greatefull i know i could get rid of norton but rather not but its looking likely may be the only option.
Anyway keep up good work when nortons not restricting it the program works a dream
--- End quote ---
Hi solidius212,
Could you please tell us your,
1) Operating system version
2) You regestry cleaner software manufacture
3) What version of Norton do you have
And well see what we can do !!
Fuzzy
;D
dmc3000:
i am having the same problem,
i have windows xp pro
norton internet security 2009
winaso reg software..
please help. :)
solidius212:
--- Quote from: fuzzytomcat on January 16, 2009, 08:07:57 pm ---
--- Quote from: solidius212 on January 16, 2009, 07:11:59 pm ---Hi there i too am having the same problems as others here with norton .Not here to moan about it but just to say that i have tried the possible fix of turning norton off getting rid of bit che then running the registery cleaner.Reinstalling bitche adding it to norton exceptions .But the moment norton goes back on it remove bitche.
Ive used bit che for so long i cant do witout it if anyone else has any other ideas ill be greatefull i know i could get rid of norton but rather not but its looking likely may be the only option.
Anyway keep up good work when nortons not restricting it the program works a dream
--- End quote ---
Hi solidius212,
Could you please tell us your,
1) Operating system version
2) You regestry cleaner software manufacture
3) What version of Norton do you have
And well see what we can do !!
Fuzzy
;D
--- End quote ---
hey windows xp home
reg cure
norton 2009 (last norton was never a problem lol)
MinLo:
In case Chip hasn't submitted anything to Norton, I just did.....
After making the False positive submission I was given this message:
--- Quote from: MinLo on January 17, 2009, 07:27:12 am ---False Positive Submission
CONFIRMATION
Your submission has been sent Sat Jan 17 14:29:24 2009
To make another submission, click on False Positive Form
Sincerely,
Symantec Security Response"
--- End quote ---
I also recieved an email after stating:
--- Quote from: MinLo on January 17, 2009, 07:27:12 am ---Thank you for your submission.
We have received your recent inquiry to Symantec's Detection Review database. Complete submissions with all necessary information will be processed immediately. Once a determination has been made regarding your submission you will be notified via e-mail as to the decision made and the next steps, if any. For False Positive dispute submissions, Symantec will target a response of our final determination within 2 working days (Mon - Fri). This timeframe is subject to Symantec being supplied with all the necessary information to allow for a proper determination. Submission of incomplete information may result in a delay of the final determination. Any request for additional information regarding your submission will be sent to the contact email address you provided at the time of submission.
Sincerely,
Symantec Security Response
http://securityresponse.symantec.com"
--- End quote ---
I will respond with more information once I receive anything from Norton's end.........
I used this form from a google search
https://submit.symantec.com/false_positive/index.html
So if anyone else wants to report it here is where I believe you can......
If anyone has another link of where to respond, please enlighten me ;D
!!!Merging all topics related to the problem with norton into the FAQ!!!
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