Forums > Computers - Technology
Windows 7 Drive Problem
chip!:
hi peaceful, thanks..
question, does the drive show up in Safe Mode? (Press F8 when booting the computer, and Start in Safe Mode)
also, lets try one other thing to get some info:
http://www.nirsoft.net/utils/devmanview.zip (or, if you have a 64bit OS: http://www.nirsoft.net/utils/devmanview-x64.zip )
1. run it, and then sort by "Device Type Code"
2. you should see "DVD/CD-ROM drives" near the top
3. highlight all of the entries that are the "DVD/CD-Rom Drive" (use SHIFT if you have to select more than 1)
4. go to File, and then Save Selected.. and then attach the saved .txt here..
this is interesting :)
peacefulguy:
Hi Chip thanks for the reply, unfortunately I had to reformat back to xp, as I needed it for work and for it to be working. I will retry it again later on when I have time to reformat again. I have kept your info and when I do it again I will let you know and send you the info.
Thank you
Peacefulguy
chelseaman:
Hi peacefulguy, Similar thing happened to me yesterday. Was trying to update daughters Toshiba laptop and sites kept coming back to tell me that software necessary was not available to update. Went through device manager with same results. It wouldnt install driver for dvd drive. I had two ways to go. use original cd rom which I cant find at moment,or as I found out Toshiba kept all the drivers and software in their file on hard drive.(from original cd install) I burned all the drivers etc to cd, went back into device manager, right clicked on dvd drive,install update.When asked i put cd in and pc took it from there and updated to latest driver. I breathed a sigh of relief.
Looking at your stats 1.46GHz processor seems quite low for 2 year old.? 1GB Ram? can this be increased. I had to add 2nd 1GB stick
Used same cd wiith device manager to update modem/chip/graphics/audio etcYours might be a different problem, but most laptop manufacturers like you to stay with their software and updates.
will await your next
cheers
peacefulguy:
Yep its a common problem apparently, when you google it a thousand pages come up lol. I had to reformat and put xp back in for now as I needed it for work. I have since put in another gig of memory as it only has 1 slot which is quite uncommon for a laptop. I will try it again soon with 7 and see if the problem can be resolved. Even Lenovo forum could not come up with a solution lol. Thanks for the info anyway and I will try again soon :-)
Cheers
Synbios:
I just had the same problem when installing 32bit 7 on a Lenovo SL500. It didn't have any problem on the 64bit version.
I tried to install XP and it crashes when the CD ROM is set to AHCI, I'm pretty sure that might be part of your problem. I set the CD-ROM to Compatibility.
Form wiki:
"Many SATA controllers offer selectable modes of operation: legacy Parallel ATA emulation, standard AHCI mode, or vendor-specific RAID. Intel recommends choosing RAID mode on their motherboards (which also enables AHCI) rather than the plain AHCI/SATA mode for maximum flexibility, due to the issues caused when the mode is switched once an operating system has already been installed.[2] Legacy mode is a software backward-compatibility mechanism intended to allow the SATA controller to run in legacy operating systems which are not SATA-aware or where a driver does not exist to make the operating systems SATA-aware.
AHCI is fully supported out of the box for Windows Vista and Linux operating systems from kernel 2.6.19, as well as later operating systems such as Windows 7. Older operating systems require hardware-specific drivers to support AHCI."
On my computer I noticed that once the OS is installed, there is NO way to change the mode of the hard drive controller so you are stuck with what you select originally. Also this explains why the XP install crashes.
I think the problem is that newer machines designed to have 64 bit may potentially have problems with AHCI drives because there are simply not drivers available for it. I checked your post but if you were trying to run 32 or 64bit OS.
If you ever take a crack at the install again, you should set your SATA controller to compatible/parallel ATA mode and see how that goes.
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