Bit Che > Bugs & Feature Requests
[Old] - Bit Che 2.0 Release Candidate 4 - Build 35
modi84:
1. Yes, Win 7 Ultimate 32bit Service Pack 1.
2. i have 2
- Avira Free Antivirus .. in protection mode all the time.
- Malwarebytes' Anti-Malware .. deactivated for now
and thanks 4 ur time :D
chip!:
--- Quote from: modi84 on April 12, 2012, 11:01:30 am ---2. i have 2
- Avira Free Antivirus .. in protection mode all the time.
- Malwarebytes' Anti-Malware .. deactivated for now
and thanks 4 ur time :D
--- End quote ---
ok thanks! if you dont mind, can you try a few things for me in the meantime until I can get the next debug version ready:
1.
a. delete "settings.ini" from the folder and try starting up Bit_Che.exe -- does it crash right away?
b. update scripts, do search, at that point it crashes for you? and then it crashes at start up? then try step a. and see if it starts again without crashing.
2. when you have Bit Che crashing upon every startup, can you try disabling Avira and then starting Bit Che again? I just want to rule out the antivirus from any memory protection issues.
thanks! hope to have another debug version later tonight.
modi84:
--- Quote from: chip! on April 12, 2012, 11:55:26 am ---
--- Quote from: modi84 on April 12, 2012, 11:01:30 am ---2. i have 2
- Avira Free Antivirus .. in protection mode all the time.
- Malwarebytes' Anti-Malware .. deactivated for now
and thanks 4 ur time :D
--- End quote ---
ok thanks! if you dont mind, can you try a few things for me in the meantime until I can get the next debug version ready:
1.
a. delete "settings.ini" from the folder and try starting up Bit_Che.exe -- does it crash right away?
b. update scripts, do search, at that point it crashes for you? and then it crashes at start up? then try step a. and see if it starts again without crashing.
2. when you have Bit Che crashing upon every startup, can you try disabling Avira and then starting Bit Che again? I just want to rule out the antivirus from any memory protection issues.
thanks! hope to have another debug version later tonight.
--- End quote ---
1.
a. 90% usually crash right away.
b. sometimes i can update it but it crashed!.
2. i tried and the same thing happen.
i noticed something .. when i open Bit Che with "error.txt" you give it to me yesterday
always crash but in 10 time i open it, 1 time works fine! i can search and everything! ???
chip!:
--- Quote from: modi84 on April 12, 2012, 01:00:46 pm ---i noticed something .. when i open Bit Che with "error.txt" you give it to me yesterday
always crash but in 10 time i open it, 1 time works fine! i can search and everything! ???
--- End quote ---
In my experience, if there is a bug in the Bit Che code, then the application will crash 100% of the time. But when the code crashes sometimes or behaves differently occasionally, *usually* this means there is a problem with the host computer environment instead. I tend to look at antivirus software first.
If your computer was mine, it would do a bunch of tests.. such as try to run Bit Che in "Safe-Mode" (reboot the computer first, hit F8, then boot "Safe Mode"). In that environment, we can pretty much guarantee that no 3rd party software is tinkering with Bit Che (because antivirus is *fully* disabled, etc).
Then, from standard boot mode, I would also check the Windows Application log for any strange entries that are produced every time Bit Che crashes:
1. right click on "Computer" from the "Start Menu"
2. select "Manage"
3. then go to this view: "Computer Management | System Tools | Event Viewer | Windows Logs | Application"
I'm not sure if you have the patience to do those tests for me, but if you do, that might help us narrow down whats causing the crash (if it is truly not a problem with the Bit Che code).
But since you said that it did run OK 1 time, I'm not really sure that the debug version is going to help us since whatever the issue is, its not 100% reproducible. Also, we have not been able to confirm those bugs on anyone else's system and it ran fine on my Win 7 32bit test machine.
let me know your thoughts, thanks!
chip :)
chip!:
modi84,
new idea... lets try and track down the Windows error report! :)
STEP 1
1. download the attached AppCrashView.exe
2. run it, and select any entries that are "bit_che.exe" (hold shift to select multiple items)
3. go to File, and "Save Selected Items"
4. save this file and upload the .txt here to me :)
STEP 2
1. download the attached WinCrashReport.exe
2. Run Bit_Che.exe and get it to crash. Do not press "Close Application"!!
3. with the crash window still displayed, run WinCrashReport.exe and select "bit_che.exe"
4. go to File, and "Save This Crash Report"
5. save this file and upload the .txt here to me :)
and can you repeat this Step 2 a couple times.. that way I can compare a few reports.
then hopefully we'll have a good idea of why its crashing.. !!
thanks in advance!
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