Author Topic: How does cleaning affect a supermarket's reputation?  (Read 923 times)

Offline Dr3adn0ught

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How does cleaning affect a supermarket's reputation?
« on: March 02, 2025, 11:38:55 pm »
Hello everyone. I wondered, I read that the cleanliness of the store directly affects the number of customers. Is it true that due to poor cleaning, a supermarket can lose customers?

Offline 42Duggg

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Re: How does cleaning affect a supermarket's reputation?
« Reply #1 on: March 03, 2025, 01:12:22 am »
Well, of course. I definitely stop going to stores where the floor is sticky and there are strange smells in the air. Dirty carts and checkout areas are especially annoying.

Offline AKTHESAVIOR

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Re: How does cleaning affect a supermarket's reputation?
« Reply #2 on: March 03, 2025, 05:16:05 am »
Absolutely right! Cleanliness is the first thing a customer notices, even if they don’t realize it. If a store has dirty floors, unpleasant smells, or dusty display cases, people will simply choose a competitor. I’ve seen this work in practice. After our supermarket started working with supermarket cleaning services, customers began leaving more positive reviews. This is especially noticeable in the vegetable and bakery departments – cleanliness is critical there. Plus, it’s now easier for the staff to work in a well-kept space, and this affects their mood.