Author Topic: Bit Che scripts update a trojan????  (Read 6544 times)

Offline Jaxx89

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Bit Che scripts update a trojan????
« on: November 20, 2009, 12:06:48 am »
Just ran a full scan using KIS 2010 and this is what it says

20-11-2009 08:10:39   Detected: Trojan.Win32.Genome.dkng   C:\Documents and Settings\Admin\Application Data\Convivea\Bit_Che\scripts\update.exe/UPX
anyone else find this problem.

methodcal

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Re: Bit Che scripts update a trojan????
« Reply #1 on: November 20, 2009, 11:20:50 pm »
I've had the same issue, in fact I came here this morning to see if there was anything else on the forums about it.

Any suggestions?

Offline chip!

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Re: Bit Che scripts update a trojan????
« Reply #2 on: November 21, 2009, 03:07:13 am »
hi guys.,

we've dealt with these false positives in the past. again, there is NO virus in Bit Che, or any of its modules. Yes, Bit Che uses a file compressor for several of its application modules, and these are why Bit Che sometimes gets incorrectly flagged.

Its a simple process, the AntiVirus company just needs to be sent the file in question so that they can remove their warning on the file.

Here are the other threads for the other products:

Norton: http://convivea.com/forums/index.php?topic=1369.0
Avast: http://convivea.com/forums/index.php?topic=1467.msg14118#msg14118


Bottom line:


What to do?

1. Report to Kaspersky that the file in question is a "false positive". You should have some sort of 'submit sample' button or feature.
2. Turn Kaspersky protection off.
3. Install Bit Che.
4. Go to Kaspersky and find the option to add an exception to the real-time protection, and add Bit Che to this.
5. Then you can turn on your real-time protection again and use Bit Che.


  -  https://convivea.com  -   And...  boom goes the dynamite.

Offline chip!

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Re: Bit Che scripts update a trojan????
« Reply #3 on: November 21, 2009, 03:16:35 am »
I have sent notice to Kaspersky and I will let you all know when they have fixed their problem.

To anyone else that reads this, if you have a similar problem in the future, go ahead and send the file in question straight to your AntiVirus product. The sooner they receive notice that their AntiVirus product is producing a false-positive, then the sooner the problem will be resolved.

Thanks!
  -  https://convivea.com  -   And...  boom goes the dynamite.

Offline Jaxx89

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Re: Bit Che scripts update a trojan????
« Reply #4 on: November 24, 2009, 10:24:20 am »
wow that was fast bro
thanks a ton for sending the file report
I'll reinstall KIS and do the same........

Thanks again man.