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Author Topic: Won't open...  (Read 8216 times)

TerminatioN

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Won't open...
« on: December 01, 2008, 06:44:44 am »
I get this everytime I try to open it:


I've tried uninstalling and reinstalling with no luck.  :(

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Re: Won't open...
« Reply #1 on: December 01, 2008, 04:18:41 pm »
Hi,

First, Debug Tool:

1.  Please download the debug tool located here:  http://convivea.com/forums/index.php?action=dlattach;topic=1230.0;attach=1043
2.  Run it, click the first 4 buttons, and then press the copy button.
3.  Open Notepad, and press "CNTRL-V" to paste the output to the notepad.
4.  Goto File, Save As, and save the output to a file on your desktop.


Send to me:

5.  Click Reply to this message, then click "Additional Options..."  (below and to the left of the text entry box)..
6.  Use the browse button to find and attach your debug output.txt from above
7.  In the message text entry box, please also let me know what AntiVirus and Firewall you have on your computer.


Thanks!
-chip
  -  https://convivea.com  -   And...  boom goes the dynamite.

TerminatioN

  • Guest
Re: Won't open...
« Reply #2 on: December 02, 2008, 07:33:37 am »
Hi,

First, Debug Tool:

1.  Please download the debug tool located here:  http://convivea.com/forums/index.php?action=dlattach;topic=1230.0;attach=1043
2.  Run it, click the first 4 buttons, and then press the copy button.
3.  Open Notepad, and press "CNTRL-V" to paste the output to the notepad.
4.  Goto File, Save As, and save the output to a file on your desktop.


Send to me:

5.  Click Reply to this message, then click "Additional Options..."  (below and to the left of the text entry box)..
6.  Use the browse button to find and attach your debug output.txt from above
7.  In the message text entry box, please also let me know what AntiVirus and Firewall you have on your computer.


Thanks!
-chip

Done.

Offline chip!

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Re: Won't open...
« Reply #3 on: December 02, 2008, 04:58:24 pm »
Hi,


Please see this post:   http://convivea.com/forums/index.php?topic=905.0   about turning DEP off or allowing 'bit_che.exe' to be ran without DEP.

The instructions are for Windows Vista / Server 2003, so if you need help, please let me know.


Also, please also click on the 'click here' on the error message when you are starting up Bit Che, and copy&paste the details here so I can know where/what is crashing.. 

but most likely, its due to DEP...

  -  https://convivea.com  -   And...  boom goes the dynamite.

TerminatioN

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Re: Won't open...
« Reply #4 on: December 03, 2008, 02:15:08 pm »
Hi,


Please see this post:   http://convivea.com/forums/index.php?topic=905.0   about turning DEP off or allowing 'bit_che.exe' to be ran without DEP.

The instructions are for Windows Vista / Server 2003, so if you need help, please let me know.


Also, please also click on the 'click here' on the error message when you are starting up Bit Che, and copy&paste the details here so I can know where/what is crashing.. 

but most likely, its due to DEP...



Weird. I actually got it to open late last night and it worked fine.

Unfortunately I just tried it again and got the same error as in the original post.

I did what it said in the thread you posted, but unfortunately I already had "Turn on DEP for essential Windows programs and services only." selected, so I don't think this is the problem.

Here is the window I get when I click "click here" on the error message: