I subscribed to Friday Plans for their generic ED medication, attracted by their competitive pricing. After a few months, I decided to pause my subscription. I logged into my account and followed the steps to pause, but noticed I was still billed the following month. Concerned, I contacted
friday plans customer support. They responded promptly, explaining that the pause feature is temporary and needs to be renewed periodically. They assisted me in canceling the subscription and refunded the recent charge. While I appreciated their quick response, I felt the pause feature could be more user-friendly.