Reinstalling Errors

[ash71]

Hi,
For some reason Bit Che was not working this morning so i went to uninstall/ reinstall.
When i run the installer i keep getting two errors-
Error occurred while trying to rename a file in the destination directory:
MoveFile Failed; code 5
access denied

convivea\bit_Che\languages\compare.exe
&
Bit Che\Bit_Che.exe

I have uninstalled it, deleted the folders, rebooted, go to reinstall and keep getting these errors.

Any Ideas?  Thanks

I also seem to be missing my reg info in my profile

[texasboy]

Hi ash71,    Because of time zones hopefully one of our BitChe Mods will see your message shortly.
Noticed that you are not enabled to the Guevara version of BitChe as yet.
cheers

[ash71]

is there an uninstaller anywhere that just gets rid of everything?

[Bovski]

Well it can be uninstalled manually.

It creates 2 folders one normally "Program Files\Bit Che" & one in "Documents and Settings\%USER%\Application Data\Convivea"

you will need to replace %USER% with your username (you shouldn't have any problem finding it with explorer)

[ash71]

Yeah those are the folders i said i deleted in the OP. I was thinking maybe some reg settings. i will try to find them when i get home from work tonight.

[Bovski]

Good luck hunting for them the installer will add some so it can be uninstalled but apart from that it doesn't use the registry

[ash71]

Well thanks for the hint there Bovski. Any ideas on how to fix the problem?

[Bovski]

what OS are you running ?

[ash71]

Winxp

[ash71]

Tried using a few different uninstallers but still have the same errors as above. Even after i remove the folders i can not install the program.

[fuzzytomcat]

Tried using a few different uninstallers but still have the same errors as above. Even after i remove the folders i can not install the program.

Hi ash71,

I was curious on where the original "Bit Che" program you installed came from ? There are a lot of sites that offer "Bit Che" like Cnet.com and other approved sites and some we may not know about here at Convivea.

Regards,
Fuzzy

[ash71]

Downloaded them all from this site.
What i meant in that statement though was that i tried free add/remove programs, you know the ones that will force uninstalls and such.

[ash71]

AAARRGGG Webroot marks it as a Malware and blocks it!

[chip!]

thanks for the report... as of today, most of the AntiVirus companies have corrected their mistakes of reporting Bit Che as a virus/trojan (due to the file packer)..

http://www.virustotal.com/analisis/45cd5f055fbbca685a1cd46d95465c2d


regarding webroot, if you know how to submit a false-detection report, please do for Bit Che... 

and in the mean time, look in your webroot software for 'ignore' or 'add exception' for 'Bit_Che.exe'


thanks!