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Author Topic: Reinstalling Errors  (Read 13563 times)

Offline ash71

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Reinstalling Errors
« on: September 20, 2008, 11:54:53 pm »
Hi,
For some reason Bit Che was not working this morning so i went to uninstall/ reinstall.
When i run the installer i keep getting two errors-
Error occurred while trying to rename a file in the destination directory:
MoveFile Failed; code 5
access denied

convivea\bit_Che\languages\compare.exe
&
Bit Che\Bit_Che.exe

I have uninstalled it, deleted the folders, rebooted, go to reinstall and keep getting these errors.

Any Ideas?  Thanks

I also seem to be missing my reg info in my profile
« Last Edit: September 21, 2008, 12:00:14 am by ash71 »

texasboy

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Re: Reinstalling Errors
« Reply #1 on: September 21, 2008, 04:43:54 am »
Hi ash71,    Because of time zones hopefully one of our BitChe Mods will see your message shortly.
Noticed that you are not enabled to the Guevara version of BitChe as yet.
cheers
« Last Edit: September 21, 2008, 04:51:42 am by texasboy »

Offline ash71

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Re: Reinstalling Errors
« Reply #2 on: September 22, 2008, 07:01:37 am »
is there an uninstaller anywhere that just gets rid of everything?

Offline Bovski

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Re: Reinstalling Errors
« Reply #3 on: September 22, 2008, 10:11:36 am »
Well it can be uninstalled manually.

It creates 2 folders one normally "Program Files\Bit Che" & one in "Documents and Settings\%USER%\Application Data\Convivea"

you will need to replace %USER% with your username (you shouldn't have any problem finding it with explorer)

Offline ash71

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Re: Reinstalling Errors
« Reply #4 on: September 22, 2008, 08:53:39 pm »
Yeah those are the folders i said i deleted in the OP. I was thinking maybe some reg settings. i will try to find them when i get home from work tonight.

Offline Bovski

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Re: Reinstalling Errors
« Reply #5 on: September 23, 2008, 12:50:50 am »
Good luck hunting for them the installer will add some so it can be uninstalled but apart from that it doesn't use the registry

Offline ash71

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Re: Reinstalling Errors
« Reply #6 on: September 23, 2008, 11:23:04 am »
Well thanks for the hint there Bovski. Any ideas on how to fix the problem?

Offline Bovski

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Re: Reinstalling Errors
« Reply #7 on: September 23, 2008, 11:29:52 am »
what OS are you running ?

Offline ash71

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Re: Reinstalling Errors
« Reply #8 on: September 25, 2008, 09:43:42 am »
Winxp

Offline ash71

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Re: Reinstalling Errors
« Reply #9 on: September 28, 2008, 12:06:00 am »
Tried using a few different uninstallers but still have the same errors as above. Even after i remove the folders i can not install the program.

Offline fuzzytomcat

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Re: Reinstalling Errors
« Reply #10 on: September 28, 2008, 03:56:56 am »
Tried using a few different uninstallers but still have the same errors as above. Even after i remove the folders i can not install the program.

Hi ash71,

I was curious on where the original "Bit Che" program you installed came from ? There are a lot of sites that offer "Bit Che" like Cnet.com and other approved sites and some we may not know about here at Convivea.

Regards,
Fuzzy

Offline ash71

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Re: Reinstalling Errors
« Reply #11 on: October 02, 2008, 08:08:58 am »
Downloaded them all from this site.
What i meant in that statement though was that i tried free add/remove programs, you know the ones that will force uninstalls and such.

Offline ash71

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Re: Reinstalling Errors
« Reply #12 on: October 07, 2008, 09:01:04 am »
AAARRGGG Webroot marks it as a Malware and blocks it!

Offline chip!

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Re: Reinstalling Errors
« Reply #13 on: October 07, 2008, 04:07:54 pm »
thanks for the report... as of today, most of the AntiVirus companies have corrected their mistakes of reporting Bit Che as a virus/trojan (due to the file packer)..

http://www.virustotal.com/analisis/45cd5f055fbbca685a1cd46d95465c2d


regarding webroot, if you know how to submit a false-detection report, please do for Bit Che... 

and in the mean time, look in your webroot software for 'ignore' or 'add exception' for 'Bit_Che.exe'


thanks!
  -  https://convivea.com  -   And...  boom goes the dynamite.